Frequently Asked Questions

Note: See the “Using the Freshette” tab for tips and instructions on using the Freshette female urinary director.

We recommend washing with soap and water before first use.  Then, after using the Freshette, rinse rinse/wash as you can. If you are not near a water source, shake off the funnel with a flick of your wrist and then wipe dry (wiping out with hand sanitizer works, too!) and store until you are able to rinse/wash later. The Freshette is also dishwasher safe.

The Freshette funnel width is approximately 1 ½” by 4 ½”; funnel height is approximately 5” (dimensions do not include the 5” extension tube).  The Freshette weighs 1.2 ounces (funnel is .75 ounces and the 5” extension tube is .45 ounces). 

Yes, we sell extension tubes in various pre-cut lengths: 5”, 36”, and 48”.  We can also custom cut the extension tube to any desired length, just email us at and we’ll be happy to work with you!

Yes, we ship to most countries.  When shopping online at, the international shipping cost will be calculated automatically when the shipping address is entered.

Yes, the Freshette is made out of High-Density Polyethylene (HDPE), which is free from BPA and phthalates.

Yes, the Freshette is recyclable as a Category 2 recyclable plastic.

Yes, the Freshette is made out of High-Density Polyethylene (HDPE), which has a stable temperature range from -103°F  to 257°F (-75°C  to 125°C).

Still have questions?  We’d love to help. Please contact us at or 1.800.542.5580 and we’ll be happy to provide additional information.